Quote request
Every quote shows one total including lift passes, equipment, transfers and lodging for the dates you name. No from-prices and no separate add-on list.
Process
Four steps between your request and a written quote. Nothing is charged at the request stage.
The request form asks for departure city, travel dates, group size and skill level. It takes about two minutes, and any field can stay blank if you are still deciding.
We check recorded snow depth and published transfer itineraries for the exact week you asked about, then note the source date on every figure. Snow numbers are dated history, never a forecast. Planners work Kyiv time, 09:00 to 19:00, Monday to Saturday.
Every quote shows one total including lift passes, equipment, transfer and accommodation, written out line by line so nothing appears later. Ask for another lodging standard or a different departure city, and the total is recalculated and resent.
A 25 percent deposit confirms the booking and locks the quoted price. The balance is due before departure. The Booking, Cancellation and Refund Policy sets out the terms. Response times are listed on the response times panel below.
Response times
Working hours, Kyiv time
Quote requests are read by a planner, not a queue. The times below run on Kyiv time (EET/EEST) and apply from the moment your request arrives with dates, party size and skill level. Requests missing those details are answered with a question first, which adds one round trip.
Your planner
The reply is signed by the planner who priced your trip, with a direct line back to that person. It carries your indicative per-person total, never a price that is not widely available. Urgent? Call +380 669 823 4494 or write to contact@modernheinnovations.com.
Support hours: Mon to Fri 09:00 to 19:00, Sat 10:00 to 16:00. No support on public holidays in Ukraine.
Compliance notes
These conditions apply to every indicative figure we send. Read them before you confirm dates.
We do not claim affiliation with any resort, tourism board or airline. Resorts and operators listed are independent third parties. Full wording sits in the disclaimer and the terms of service.